It was a great meeting.
After presenting a comprehensive social and digital marketing strategy to hardware client, they were excited about the potential to expand their reach. As a result, they decided to sign a contract with us to implement that strategy.
Part of their plan was to reallocate their budget for mail inserts to focus solely on digital as they were not getting tracking from the mailers.
But first, they had to decide to do with next month's inserts as they had already been printed. Instead of mailing them out one final time, they put those inserts in the newspaper. The result? The saw way more engagement with the inserts in the paper than they ever did with the ones they mailed.
So much so, they changed the initial marketing plan from digital only to include newspaper media.
So why were the newspapers so much more effective than the mailed inserts?
Because when people subscribe to a newspaper, they’re paying for both the news and the ads. They’re actively choosing to have the newspaper delivered to their home. With mail inserts, on the other hand, people didn’t ask for them—they’re sent without any consent. It’s no wonder so many end up in the recycling bin before even being looked at.
That said, even though digital is taking over in many places, inserts – newspapers or mailers – still have a ton of value, especially for the right campaigns and business verticals. And like all marketing, inserts work best in tandem with other marketing channels.
Let’s break down the pros and cons of each type of insert, and where they fit in the sales cycle.
Pros of Newspaper Inserts:
Cons of Newspaper Inserts:
Something to think about: If a newspaper audience is one you're trying to target – and why wouldn’t you – people with disposable income, actively engaged in community and businesses – you need to look at more than just the cost.
As noted earlier, in many cases, insert advertising costs less than placing print ads and depending on the insert size and papers, can help drive results. But they also may not be going to the entire newspaper subscriber list due to the rise of e-edition subscribers. In larger markets in particular, if inserts are part of your strategy, you need to combine inserts with your digital strategies to make sure you reach your target audience.
Pros of Mailed Inserts:
Cons of Mailed Inserts:
So, when do inserts make the most sense in your marketing funnel? Here’s a quick guide:
The hardware store's journey showed that digital advertising is key, but print — including newspaper inserts — still has its place. Even with the rise of e-editions and digital-first readers, newspaper inserts continue to offer significant value, particularly when combined with other strategies.
Whether you’re aiming to build awareness, drive consideration, or boost conversions, inserts are a tried-and-true tool that can help move your prospects through the funnel. The best approach? Don’t choose between inserts, print and digital—use an omni-channel approach to maximize your reach and impact.